Motiva E-Commerce Site Tutorial

Your store link is www.motivapamcuniforms.com
Registration
Visit the link listed above. This link is also available in your welcome email. Once you are on the homepage of your web store, click on the SIGN IN/REGISTER link located at the top right corner of the screen.
Click on the Forgot My Password link found beneath the LOG IN button. You will be prompted to enter your email address. Use your company email address and submit your request.
You should receive an email to reset your password momentarily. Once you have completed this step, you may log in to your store account using your company email and the new password you've created.
FRC Policy
Motiva Management determines uniform allotments for each employee. Existing employees will receive points each year which may be used anytime during that calendar year to purchase additional FRC clothing. The details are listed below:
Hourly Employees: Operators, Crafts, Inspectors, and Lab Workers receive six (6) points annually
Salaried Employees: Site Team Leaders, Production Supervisors, Maintenance Supervisors, PTLs, MTLs, Production Specialist, PEI Inspectors, Mechanical and Electrical Inspectors, TA Execution Block Coordinators, TA Area Execution Managers, TA Planners, Battalion Chiefs and Heath, Safety and Security Personnel receive six (6) points annually
All other Staff / Support Employees: receive four (4) points annually
Administrative Employees: Supervisor Approval
Points System
Each set of daily uniforms will cost 2 points, as detailed below:
Shirts = 1 point
Pants = 1 point
Coveralls = 2 points
Bib Overalls = 1 point
Outerwear = 2 points
Point Balances & Eligibility
Your online account is pre-loaded to include your eligible point balance for the year. You may need to request points if you do not have active safety points available. Employees safety points are now issued as "vouchers," shown as Uniform Safety Points. Once you place your desired items in the cart and proceed to checkout, the voucher will automatically apply to your order total.
Website Navigation
Once you have signed into your account, you may begin shopping by department found at the left-hand side of your screen. Note: The product offering you see is based on your position. If you are part of any special departments such as ERT, Fire Department, and/or Welders, only the products specific to your field will be shown.

Make your selections and begin adding items to your cart. If the garment comes with customizations, you must complete these fields before you can add the item to your cart. You must also include your first and last name as it should appear on your garment in the Employee Name field.
View Cart & Checkout
From the cart view, you will be able to do the following:
  • Review your order
  • Continue shopping to add garments to your existing order
  • Remove items from your cart
  • Save your cart for future use

Once you are ready to check out, click the CHECKOUT button. This will bring you to the checkout page.

Notice that the shipping address is listed as Munro's Safety Apparel storefront in Port Arthur. You will not be able to edit this information, however, you will need to provide your phone number if we need to contact you about your order.

The only method of delivery is in-store pick up at our Port Arthur store located at 8565 US 69, Suite 100 in Port Arthur, TX 77640.

Your only payment method will be available through your Uniform Safety Points which will automatically apply to your order. If you do not have safety points available, you will not be eligible to place an order and will need to Request More Points via the link provided on the homepage.

If you need any special alterations or hemming, please indicate that in the Order Comments section at the right of the checkout page.

Finally, click the PLACE ORDER button. You will then see an Order Confirmation screen with your order number and order details. You may print this for your records. Additionally, we will also send you an Order Confirmation email.

Once you've placed your order, we will begin processing it immediately. Please be advised that if your order includes items we do not stock, this will add to the processing time.

You may view your orders and their statuses from the Dashboard or Order History tab. If you want to check on the status of an order, click on the Order Inquiry   icon next to the order number. A pop-up window will appear with your order number and name pre-loaded. Type your question/request into the inquiry field and hit submit. Your account manager will review your request and get back to you shortly.
Helpful Tools

Request More Points
Check Your Order Status
Start A Return